Odyssee maintenance and support services are dedicated to providing your company with first-rate customer service and technical support. Our highly-qualified employees and professional programs are designed to give our clients and partners the tailor-made support they need to get the most out of their software solution. 

Odyssee gives all its clients quick support for any problems or questions they may have about Odyssee Mobile applications. The support team is always available from 9.00 to 17.00 CET, from Monday to Friday.

BRONZE SILVER PLATINUM

E-mail support
Telephone Support		9:00-17:00(MON-FR)	8:00-22:00(MON-SUN)
Product Downloads
Maintenance
Update Anywhere
Upgrade Anywhere
Replacement of mobile device

E-mail support
All questions sent per e-mail will be handled within 24 hours in the order in which they were received.

Telephone support
Our telephone helpdesk helps clients and partners solve urgent technical problems.

Downloading product
As a client or partner of Odyssee, you will have continual access to the newest product downloads and all sorts of useful information on the Odyssee portal.

Maintenance
All maintenance of the Odyssee platform and security updates are included in the price.

Update Anywhere
Update Anywhere gives access to the central web service of the 'Mobile Updater' for distribution, installation and management of software and files on mobile 'distribution' and 'remote' systems. Update Anywhere contains all updates of the particular version that a user is working with.

Upgrade Anywhere
Upgrade Anywhere gives access to the central web service of the 'Mobile Updater' for distribution, installation and management of software and files in mobile 'distribution' and 'remote' systems. Upgrade Anywhere upgrades the particular version that a user was working with to a new version.

Replacement of mobile equipment
If any problems should arise with any of your equipment, Odyssee will provide a replacement as quickly as possible until your original piece of equipment has been repaired.

Please fill in the support form below and one of our help desk employees will contact you as quickly as possible.